Terms of Service

Last updated: August 11, 2026

Welcome to Winkly. These Terms of Service govern your use of our website and the purchase of products from us.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

You agree not to use our website for any unlawful or unauthorized purpose or to violate any applicable laws or regulations.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.

Products and Services

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, actual product colors may vary slightly depending on your device or screen settings.

We reserve the right to:

• Modify or discontinue products at any time
• Change product prices without prior notice
• Limit quantities available for purchase
• Correct errors or inaccuracies in product information

Pricing and Payments

All prices displayed on our website are shown in Indian Rupees (₹) unless otherwise stated.

You agree to provide accurate and complete billing, shipping, and payment information when placing an order.

We reserve the right to cancel or refuse an order if there is an incorrect price, suspected fraudulent activity, payment issue, or other legitimate reason.

Orders and Order Confirmation

Once you place an order, you will receive an order confirmation through the contact information provided during checkout.

An order confirmation does not necessarily mean that the order has been accepted in every circumstance. We reserve the right to cancel or modify an order when necessary.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate payment method.

Shipping and Delivery

We aim to process and dispatch orders within the estimated processing time shown on our website.

Delivery times may vary depending on your location, shipping provider, weather conditions, holidays, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier may be outside our control.

Please ensure that your shipping address and contact information are accurate before completing your purchase.

Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order to understand eligibility requirements and applicable procedures.

Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate and up-to-date information and to notify us if you believe your account has been accessed without authorization.

Intellectual Property

All content available on the Winkly website, including but not limited to:

• Logos
• Brand names
• Product images
• Product descriptions
• Graphics
• Website design
• Text
• Videos
• Illustrations

is owned by or licensed to Winkly and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content without prior written permission.

User-Submitted Content

If you submit reviews, feedback, photos, comments, or other content to Winkly, you agree that we may use, reproduce, display, and publish that content for business and marketing purposes, subject to applicable laws.

You should not submit content that is unlawful, misleading, offensive, defamatory, or infringes upon another person's rights.

Prohibited Uses

You agree not to use our website to:

• Engage in fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Introduce viruses, malware, or harmful code
• Collect personal information of other users without authorization
• Interfere with the operation or security of our website
• Misuse our products, website, or services
• Violate any applicable law or regulation

Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics, advertising, customer support, and other business functions.

We may also provide links to third-party websites.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Disclaimer

Our website and products are provided on an “as available” basis.

While we make reasonable efforts to provide accurate information and reliable services, we do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

To the extent permitted by applicable law, Winkly will not be responsible for losses arising from circumstances beyond our reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, Winkly and its representatives shall not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means that you accept the revised Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Winkly
2, Anna Nagar Main Road, Anna Nagar,
Chennai, Tamil Nadu – 600040, India

Email: support@winkly.com